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Shipping Instructions

  1. Complete the lab order form.
  2. Place the impression(s), bites and study models into a Unidental zip lock bag that is provided when we return cases to you. Carefully wrap models individually in soft paper, bubble or tissue to avoid damage.
  3. Insert the lab order form into the clear plastic sleeve.
  4. Place the box into an already addressed Unidental return shipping bag.
  5. For local pick ups - call Unidental to schedule a pick up on (02) 9584 3384
  6. For Interstate picks ups - send via express post to: 78 Broad Arrow Rd Narwee 2209. Email express post tracking number to



Local/Interstate Deliveries

  1. Complete the lab order form
  2. We begin pickup/deliveries at 8:00 am every business day and usually finish by 4:00 pm (depending on the services available to different areas)
  3. Pick-ups from Sydney metropolitan areas are free of charge.
  4. For pick-ups outside the Sydney Metropolitan area express post is usually the best method. You will need to send the case to Unidental and e-mail, SMS or call Unidental with the tracking number for your shipment. We will then send the completed case back to you via Express Post.